Frequently Asked Questions
Find answers to common questions about our products, services, and ordering process
General Questions
All peptides are ≥95% pure, with HPLC analysis showing 98.7% average purity across our product line.
Delivery times: 5-7 days for nearby regions, 10-15 days for distant regions. Express shipping options are available for urgent needs.
We accept cryptocurrency (Bitcoin, Ethereum) and bank transfers. Crypto payments receive special discounts - contact us for details.
Store peptides at -20°C upon receipt. For long-term storage, keep at -80°C. Always protect from light and moisture.
Shipping & Delivery
We offer multiple shipping options including standard (5-7 business days), express (2-3 business days), and overnight shipping. All peptides are shipped with temperature monitoring to ensure product integrity.
Yes, we ship to most countries worldwide. International shipping typically takes 7-14 business days depending on destination and customs processing. Customers are responsible for any import duties or taxes.
Peptides are shipped as lyophilized powders in sealed vials with desiccant. They are packaged with temperature indicators and insulated materials to maintain stability during transit.
Technical Information
We use Solid Phase Peptide Synthesis (SPPS) with Fmoc/t-Bu chemistry, which offers high purity and yield. This method is compatible with complex modifications and scalable from milligram to kilogram quantities.
All peptides undergo rigorous quality control including HPLC analysis, mass spectrometry confirmation, and amino acid analysis when required. Each batch comes with a comprehensive Certificate of Analysis.
Yes, we specialize in challenging sequences including hydrophobic peptides, sequences with multiple cysteine residues, long peptides (up to 100+ amino acids), and peptides with post-translational modifications.
Still Have Questions?
Our scientific team is here to help with any additional questions about our products, services, or your specific research needs.
Contact Our Team